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FAQ
FAQ
FAQ
WHAT IS THE SHIPPING TIME? WHEN WILL MY ORDER ARRIVE?
- USA - Standard shipping take 2-3weeks,Express shipping take within one week
- Canada - 10-14 business days
- Europe - 10-14 business days
- Australia / New Zealand – 15-20 business days
- Other countries - 15-25 business days
CAN I CANCEL MY ORDER?
You can cancel your order during the first 24 hours. After 24 hours you will have to wait to receive the product and make the return.
CAN I MODIFY AN ORDER ALREADY MADE?
You can modify your order during the first 24 hours. After 24 hours you will have to wait to receive the product and send it back
WHICH COUNTRIES DO YOU SHIP TO?
We ship worldwide.
DO I NEED TO PAY FOR IMPORT FEES ON MY ORDER?
Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination. Payment of these charges and taxes is the responsibility of the recipient.
WHAT ARE THE PAYMENT METHODS AVAILABLE?
Payment methods that can be used are: Visa, MasterCard, American Express and PayPal. Cash on delivery as of now, is not available.
DO I HAVE TO PAY FOR THE RETURN?
We will be responsible for shipping costs and product refunds that those products that meet the following conditions:
- Products with manufacturing defects that make it impossible to use (does not include defects in measurements, color or differences in patterns of pattern designs)
- That the product received is totally different from the order.
- The size sent is not the same as the requested one
The buyer is responsible for a return and exchanges, if:
- The product does not meet customer expectations.
- The selected size does not fit the customer's measurements
- Customer simply want a change for another product or return it.
Customer Reviews
Overall rating: 4.5 / 5 from 1029 reviews.
Great customer service
GALLERY DEPT. Workshop Paint-Splattered Logo-Print Canvas and Mesh Trucker Cap
Great
Yall had ship me the wrong shirt
Excellent
Nice
Great
Fits and looks great!
Great quality and fits perfectly.
Great quality
He is wearing a size 32x32 they are a very comfortable fit
I love the quality of the shirt for my son it’s definitely true to size. He is wearing a medium
The product was not true to size
Quality on point one of my favorite pieces 🔥
One of my favorite buys from the store. This one is a must have!
Fire quality is pretty good!
Looking good
The quality on this item wasn’t great. All my other pieces was on point tho. Still my favorite store!
Great
Love the hat would buy again
Short fits perfect received early then expected
Excellent
Excellent
Excellent
Loving the unique design and comfort material
Very nice look excellently as shown
Shirt was for my son and it was extremely big to be a small waste of money but it was a nice shirt colors wasn’t the same as pic but again it was a nice shirt
Excellent quality, looks awesome!
Never received
Store owner replied: If you still can't find your package, please contact us via email. Before that, you'll need to call UPS to ask where they've put your package.
Never received my order
Store owner replied: Call UPS and we've sent you the tracking number.
Never received my order
AMIRI Philipp Plein logo-print Swim Board Shorts
Store owner replied: Call UPS and we've sent you the tracking number.
Great
Good product 👌 👍
Really good and super fast 👍👍👍
Had a lot of compliment on the sneakers
I love it!!!! This is my second time ordering, always got my order on time....
Best Quality Best Clothing!!!
Love the jeans Shirt run big
I was told the Amiri Hat was delivered but I never received the item, I reached out to let the seller know and to ask about the status but I didn’t get a reply!
💯% satisfied, they fit so perfect. I will definitely be ordering a lot more from you guys. The only thing is that I wish the shipping could be a little faster but other than that I love everything else about my order!